Never Split the Difference
Communication Skills

Never Split the Difference

Chris Voss

Never Split the Difference

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Never Split the Difference

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A summary that brings Chris Voss's FBI negotiation techniques down to daily life. Mirroring, labeling, starting with no, calibrated questions, and the that-is-right confirmation: five practical tools for every negotiation, from a raise to a price haggle to a disagreement at home.

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